FAQ
What payment methods do you accept?
Discover our payment options here!
Do you offer free shipping?
Yes, shipping is free within United States. Check our shipping policy for more details.
What is your return policy?
You can view our return policy here.
When will I be refunded after returning a product?
Once the return is approved, you’ll be refunded within 10 days. See our return policy for more information.
How can I track my order?
You can track your order via our order tracking page.
Do you ship internationally?
No, we currently only deliver within United States.
What if I receive a defective product?
Don’t worry — if you receive a defective product, we’ll replace it for free. Just notify us and return the item within 30 days. See our return policy for full details.
Can I cancel my order after placing it?
Yes, we offer a 24-hour cancellation window after your order is placed. If you change your mind during that time, contact us and we’ll cancel your order.
How can I contact customer service?
You can reach our customer support via our contact page, where you can fill out and submit a form, or email us directly.
How do I know if an item is in stock?
If you're able to add the item to your cart, it's in stock and ready to ship.
Do you have a physical store I can visit?
Our online store allows us to offer the best prices and product selection to our customers.
Can I place a wholesale order for my business or organization?
Yes! Please contact our customer service for more information on wholesale orders.
How long will it take to receive my order?
For more information, please check our shipping policy.
Contact us
Store Name : BERSCA
Operated by: MCCOMOANY LTD
Company number: 16166428
Registered Address: 71-75 shelton street ,covent garden, london ,wc2h 9jq,United Kingdom
Return Address (USA): 620 S 7th St PMB 1808, Las Vegas, Nevada, 89101, United States
Phone Number: +44 7429917233
Email: contact@bersca.com
Customer Service Hours: Monday to Friday, 9:00 AM – 5:00 PM (EST)